Our story

CantWork exists to help Australians take one straightforward first step: checking whether they may hold insurance through super, a retail policy, or an early-access-to-super pathway worth exploring.

A lot of people have no idea what's already attached to their super. Others are working through illness, injury, disability, mental-health challenges, financial stress or time away from work, and simply want a clear sense of what to check next. That's the gap CantWork fills.

What we focus on

Our focus is practical, plain-English support for people who may need help making sense of:

  • Insurance through super — TPD, income protection, death cover
  • Total and Permanent Disablement (TPD) claims
  • Income protection through super or retail policies
  • Death and terminal illness benefits
  • Rejected or disputed claims
  • Retail insurance held outside super
  • Early access to super via Permanent Incapacity, compassionate grounds or hardship
  • Lost or old super accounts that may still matter

Our approach

It's deliberately simple. We begin with a Free Claim Check so you can work out whether there's a pathway worth discussing before you spend time chasing the wrong one.

You don't need every document ready before you reach out. Most people just need a clear place to start.

Built around clarity, compassion and a practical next step. We know many enquiries arrive at stressful times, so we keep the process straightforward, respectful and easy to follow.

Why people choose us

Whether you're unsure if there's insurance in your super, trying to make sense of old accounts, or wondering whether your circumstances might fit an early-super pathway, CantWork is here to help you check what may already be there — before you miss out.

We're not here to oversell or overcomplicate. We're here to help you understand your options and your next practical step.

Connecting you with specialists

Where your situation calls for legal expertise, financial advice or specialist medical assessment, we'll connect you with trusted providers from our professional network. We don't try to be everything — we focus on being a clear first step.

Ready to take the first step?

A 15-minute call could clarify your options and save you weeks of uncertainty.

Start Free Claim Check →